Tender, utilities: London: iT services: consulting, software development, Internet and support

UK-London: iT services: consulting, software development, Internet and support

2008/S 238-316749

CONTRACT NOTICE – UTILITIES

Services

SECTION I: CONTRACTING ENTITY

I.1) NAME, ADDRESSES AND CONTACT POINT(S):

Address: Organisation: Royal Mail Group Ltd,

1st Floor, 35-50 Rathbone Place

, Contact: Matthew Wieremiej, Country code: UK-London Postal code: W1T 1HQ. Tel. 020 74 41 47 14. E-mail: matthew.wieremiej@royalmail.com. Fax 079 67 55 20 68.

Internet address(es):

General address of the contracting entity: www.royalmailgroup.com/portal/rmg/home.

Further information can be obtained at: As in above-mentioned contact point(s).

Specifications and additional documents (including documents for a dynamic purchasing system) can be obtained at: As in above-mentioned contact point(s).

Tenders or requests to participate must be sent to:

Address: Organisation: Royal Mail Group Ltd,

Group Procurement, Rowland Hill House, Boythorpe Road

, Contact: Adrian Brear, Attn: requests by email please, Country code: UK-Chesterfield Postal code: S49 1HQ. E-mail: adrian.brear@royalmail.com. URL: www.royalmailgroup.com.

I.2) MAIN ACTIVITY OR ACTIVITIES OF THE CONTRACTING ENTITY:

Postal services.

SECTION II: OBJECT OF THE CONTRACT

II.1) DESCRIPTION
II.1.1) Title attributed to the contract by the contracting entity:

Development & Implementation (including data migration from existing systems), Change Management and Training.

II.1.2) Type of contract and location of works, place of delivery or of performance:

Services.

Service category: No 07.

Main place of performance: UK wide.

II.1.3) The notice involves:

A public contract.

II.1.4) Information on framework agreement:
II.1.5) Short description of the contract or purchase(s):

Development & Implementation (including data migration from existing systems), Change Management and Training. Building on the work done by RMG to date, and with regards to the scope, complexity, size and volumes listed below, this contract requires:

— Development of the HR Process blueprints, data extraction, transformation and migration from legacy systems and point solutions to the new ERP platform. System and Integration testing, parallel running,

— Change management approach, planning, benefits realisation and business readiness tools,

— Training approach and supporting training delivery,

— The necessary infrastructure and hosting capability to enable provision of Development and Quality Assurance environments to support the pre go-live phases of this programme.

Current requirements have been defined and a solution design produced for development and implementation. This will be issued as part of the ITN documentation that will be issued to qualifying participants in this OJEU notice. The solution design is based on the SAP ERP package which is currently licensed to Royal Mail Group. It is also likely to be necessary to integrate the solution with Royal Mail Group's SAP platforms. However, providers may propose alternative solution designs provided that they are based on SAP and can integrate with the Royal Mail Group's SAP environment.

II.1.6) Common procurement vocabulary (CPV):

CPV code: "IT services: consulting, software development, Internet and support">72000000 , CPV code: "Software consultancy services">72266000 , CPV code: "Software implementation services">72263000 , CPV code: "Software configuration services">72265000 , CPV code: "Training services">80500000 , CPV code: "Staff training services">80511000 , CPV code: "Programming services of systems and user software">72211000 , CPV code: "Software programming and consultancy services">72200000 , CPV code: "Software integration consultancy services">72227000 , CPV code: "Time accounting or human resources software development services">72212450 , CPV code: "Enterprise resource planning software development services">72212451 .

II.1.7) Contract covered by the Government Procurement Agreement (GPA):

Yes.

II.1.8) Division into lots:

No.

II.1.9) Variants will be accepted:

Yes.

II.2) QUANTITY OR SCOPE OF THE CONTRACT
II.2.1) Total quantity or scope:

The Programme is a major business initiative which will see the implementation of transformed HR processes and investment in an SAP ERP platform. The Programme will replace legacy payroll and HR admin systems, a multitude of bespoke point solutions and a plethora of local spreadsheets with a single SAP ERP HR system. The Programme team(s) will also implement transformed people processes alongside, to fully exploit SAP ERP system functionality and increase the value-add of the HR function through a proactive support model. Through the deployment of manager/employee self service to 25,000 users, the Programme will simplify how colleagues interact with HR, and ensure that managers can access the information they require to lead and engage their people. The scope of the Programme includes Royal Mail Letters, Parcelforce Worldwide and Post Office Limited. Further details of the scope are shown below. Payroll Organisation Management Employee Hire, Induction and Exit Time and Attendance Management Expense Management Employee Performance management Learning and Development Knowledge and Communication Reporting Manager and Employee Self Service capability Strategic HR Planning Health and Safety and Corporate Social Responsibility Integration to web based recruitment package RMG is a very large employer and details of the population and volumes covered by this programme are shown below: 200 000 people of which 155 000 are weekly paid 1 300 grades, 4 200 pay points, 3 000 allowances 5 200 000 overtime payments per year 66 000 employee record changes per year 40 000 people recruited per year (including 20 000 temporary workers at Christmas) 520 000 calls to the People Contact Centre per year 2000+ sites across the United Kingdom.

II.2.2) Options:

No.

II.3) DURATION OF THE CONTRACT OR TIME LIMIT FOR COMPLETION:

Starting: 1.5.2009. Completion: 30.4.2012.

SECTION III: LEGAL, ECONOMIC, FINANCIAL AND TECHNICAL INFORMATION

III.1) CONDITIONS RELATING TO THE CONTRACT
III.1.1) Deposits and guarantees required:

Royal Mail envisage that a Parent company guarantee will be required.

III.1.2) Main financing conditions and payment arrangements and/or reference to the relevant provisions regulating them:

These will be specified in the ITN.

III.1.3) Legal form to be taken by the grouping of economic operators to whom the contract is to be awarded:

Joint and Several liability.

III.1.4) Other particular conditions to which the performance of the contract is subject:

No.

III.2) CONDITIONS FOR PARTICIPATION
III.2.1) Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers:

Information and formalities necessary for evaluating if requirements are met: Please refer to the Pre-qualification questionnaire.

III.2.2) Economic and financial capacity:

Please refer to the Pre-qualification questionnaire.

III.2.3) Technical capacity:

Information and formalities necessary for evaluating if requirements are met: Please refer to the Pre-qualification questionnaire.

III.2.4) Reserved contracts:

No.

III.3) CONDITIONS SPECIFIC TO SERVICES CONTRACTS
III.3.1) Execution of the service is reservedto a particular profession:

No.

III.3.2) Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service:

Yes.

SECTION IV: PROCEDURE

IV.1) TYPE OF PROCEDURE
IV.1.1) Type of procedure:

Negotiated

Candidates have already been selected: no.

IV.2) AWARD CRITERIA
IV.2.1) Award criteria:

The most economically advantageous tender in terms of the criteria stated in the specifications or in the invitation to tender or to negotiate.

IV.2.2) An electronic auction will be used:

No.

IV.3) ADMINISTRATIVE INFORMATION
IV.3.1) File reference number attributed by the contracting entity:
IV.3.2) Previous publication concerning the same contract:

No.

IV.3.3) Conditions for obtaining specifications and additional documents:

Time limit for receipt of requests for documents or for accessing documents: 12.1.2009.

Payable documents: no.

IV.3.4) Time limit for receipt of tenders or requests to participate:

12.1.2009 - 17:00.

IV.3.5) Language(s) in which tenders or requests to participate may be drawn up:

French.

IV.3.6) Minimum time frame during which the tenderer must maintain the tender:
IV.3.7) Conditions for opening tenders:

SECTION VI: COMPLEMENTARY INFORMATION

VI.1) THIS IS A RECURRENT PROCUREMENT:

No.

VI.2) CONTRACT(S) RELATED TO A PROJECT AND/OR PROGRAMME FINANCED BY COMMUNITY FUNDS:

No.

VI.3) ADDITIONAL INFORMATION:

Vendors should request access to PQQ documentation by email to the contact in Annex A Section III. It is very important that you provide the following information with your request: -Company name -Company address -Company telephone No -Company Fax No -Contact name (Primary Contact) -Contact telephone -Contact email address Please also ensure that you include the OJEU reference in the heading followed by the words 'requesting PQQ'. You will (within 24 hours) be provided with log-on details for our e-sourcing system which will enable you to complete the PQQ information on-line. Please note that all further communications and requests will be managed through the e-Sourcing process. Please note: RMG will be holding a Supplier Briefing on 19th December 2008, between 13:30 and 16:00. The venue will be CCT Venues-Barbican, Aldersgate House, 135-137 Aldersgate Street, London, EC1A 4JA. Vendors interested in attending this briefing should inform the contact as detailed in Section I.1 of this Notice.

VI.4) PROCEDURES FOR APPEAL
VI.4.1) Body responsible for appeal procedures:
VI.4.2) Lodging of appeals:

Precise information on deadline(s) for lodging appeals: The Utilities Contracts Regulations 2006 (SI 2006 No 6) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland). Any such action must be brought promptly (generally within 3 months). Where a contract has not been entered into the Court may order the setting aside of the award decision or order the authority to amend any document and may award damages. If the contract has been entered into the Court may only award damages.

VI.4.3) Service from which information about the lodging of appeals may be obtained:
VI.5) DATE OF DISPATCH OF THIS NOTICE:

4.12.2008.