Tender: Dingwall: staff training services
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UK-Dingwall: staff training services
2008/S 234-311297
CONTRACT NOTICE
Services
SECTION I: CONTRACTING AUTHORITY
I.1) NAME, ADDRESSES AND CONTACT POINT(S):
Address: Organisation: Highlands and Islands Enterprise,
Earl Thorfinn House, 6 Druimchat View
, Attn: The Procurement Team, Country code: UK-Dingwall Postal code: IV15 9XL. Tel. n/a. E-mail: hieprocurement@hient.co.uk. Fax n/a.
Internet address(es):
General address of the contracting authority: www.hie.co.uk.
Address of the buyer profile: http://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00313.
Further information can be obtained at: As in above-mentioned contact point(s).
Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained at: As in above-mentioned contact point(s).
Tenders or requests to participate must be sent to: As in above-mentioned contact point(s).
I.2) TYPE OF THE CONTRACTING AUTHORITY AND MAIN ACTIVITY OR ACTIVITIES:
Regional or local agency/office.
Economic and financial affairs.
SECTION II: OBJECT OF THE CONTRACT
II.1) DESCRIPTION
II.1.1) Title attributed to the contract by the contracting authority:
Account Management Training.
II.1.2) Type of contract and location of works, place of delivery or of performance:
Services.
Service category: No 11.
Main place of performance: Inverness & HIE area.
NUTS code: Location: "Highlands and Islands">UKM6.
II.1.3) The notice involves:
The establishment of a framework agreement.
II.1.4) Information on framework agreement:
Framework agreement with several operators.
Maximum number of participants to the framework agreement envisaged: 9.
Duration of the framework agreement: Duration in months: 36.
II.1.5) Short description of the contract or purchase(s):
Training to support account management has been identified as a priority for HIE. Therefore, HIE is looking to develop the talent and experience amongst existing staff to maximise organisational capability with regards to the development of transformational projects and account management of high-growth firms. This will require a tailored, responsive, yet consistent approach, to account manager development.
HIE is therefore committed to investing in account management training to enable its staff to embrace the recent set of organisational changes and to meet the challenges of the government economic strategy, current and future.
II.1.6) Common procurement vocabulary (CPV):
CPV code: "Staff training services">80511000 , CPV code: "Personnel-training services">79632000 , CPV code: "Training services">80500000 , CPV code: "Personal development training services">80570000 .
II.1.7) Contract covered by the Government Procurement Agreement (GPA):
Yes.
II.1.8) Division into lots:
Yes.
Tenders should be submitted for: one or more lots.
II.1.9) Variants will be accepted:
II.2) QUANTITY OR SCOPE OF THE CONTRACT
II.2.1) Total quantity or scope:
The objective of the contract is to provide account management training to appropriate HIE staff in a tailored, responsive and consistent manner.
The contract will be tendered as a framework with nine individual Lots. Potential providers can bid for one or a combination of lots.
The successful supplier will work in partnership with HIE to develop, deliver, coordinate and organise training in respect of the requirements of each Lot.
II.2.2) Options:
No.
II.3) DURATION OF THE CONTRACT OR TIME-LIMIT FOR COMPLETION:
Duration in months: 36 (from the award of the contract).
INFORMATION ABOUT LOTS
LOT NO 4
TITLE: Marketing
1) SHORT DESCRIPTION:
The marketing module makes up one element of the overall development programme planned for account managers.
It is anticipated that up to 2 programmes of 2 days will be run per annum. Each programme will be for up to 14 staff.
2) COMMON PROCUREMENT VOCABULARY (CPV):
CPV code: "Training services">80500000 .
3) QUANTITY OR SCOPE:
Introductory training on the basic principles and concepts of marketing.
Supporting learning resources.
Assessment frameworks.
4) INDICATION ABOUT DIFFERENT DATE FOR DURATION OF CONTRACT OR STARTING/COMPLETION:
5) ADDITIONAL INFORMATION ABOUT LOTS:
LOT NO 5
TITLE: International Business
1) SHORT DESCRIPTION:
The International Business module makes up one element of the overall development programme planned for account managers.
It is anticipated that up to 2 programmes of 1 day will be run per annum. Each programme will be for up to 14 staff.
2) COMMON PROCUREMENT VOCABULARY (CPV):
CPV code: "Training services">80500000 .
3) QUANTITY OR SCOPE:
Introductory training on the basic principles and concepts of international business.
Supporting learning resources.
Assessment frameworks.
4) INDICATION ABOUT DIFFERENT DATE FOR DURATION OF CONTRACT OR STARTING/COMPLETION:
5) ADDITIONAL INFORMATION ABOUT LOTS:
LOT NO 6
TITLE: Operational Business Management
1) SHORT DESCRIPTION:
The Operational Business Management module makes up one element of the overall development programme planned for account managers.
It is anticipated that up to 2 programmes of 1 day will be run per annum. Each programme will be for up to 14 staff.
2) COMMON PROCUREMENT VOCABULARY (CPV):
CPV code: "Training services">80500000 .
3) QUANTITY OR SCOPE:
Training on the basic principles and concepts of operational business management.
Supporting learning resources.
Assessment frameworks.
4) INDICATION ABOUT DIFFERENT DATE FOR DURATION OF CONTRACT OR STARTING/COMPLETION:
5) ADDITIONAL INFORMATION ABOUT LOTS:
LOT NO 7
TITLE: Introduction to Human Resources
1) SHORT DESCRIPTION:
The Introduction to Human Resources module makes up one element of the overall development programme planned for account managers.
It is anticipated that up to 2 programmes of 1 day will be run per annum. Each programme will be for up to 14 staff.
2) COMMON PROCUREMENT VOCABULARY (CPV):
CPV code: "Training services">80500000 .
3) QUANTITY OR SCOPE:
Training on the basic principles and concepts of human resources management in a business environment.
Supporting learning resources.
Assessment frameworks.
4) INDICATION ABOUT DIFFERENT DATE FOR DURATION OF CONTRACT OR STARTING/COMPLETION:
5) ADDITIONAL INFORMATION ABOUT LOTS:
LOT NO 8
TITLE: Managing Change, Innovation and Technology
1) SHORT DESCRIPTION:
The Managing Change, Innovation and Technology module makes up one element of the overall development programme planned for account managers.
It is anticipated that up to 2 programmes of 1 day will be run per annum. Each programme will be for up to 14 staff.
2) COMMON PROCUREMENT VOCABULARY (CPV):
CPV code: "Training services">80500000 .
3) QUANTITY OR SCOPE:
Training to provide an overview of innovative and creative approaches to business development.
Supporting learning resources.
Assessment frameworks.
4) INDICATION ABOUT DIFFERENT DATE FOR DURATION OF CONTRACT OR STARTING/COMPLETION:
5) ADDITIONAL INFORMATION ABOUT LOTS:
LOT NO 9
TITLE: Social Enterprise Training
1) SHORT DESCRIPTION:
The Social Enterprise module makes up one element of the overall development programme planned for account managers.
It is anticipated that up to 2 programmes of 1 day will be run per annum. Each programme will be for up to 14 staff.
2) COMMON PROCUREMENT VOCABULARY (CPV):
CPV code: "Training services">80500000 .
3) QUANTITY OR SCOPE:
Training to provide necessary specialist knowledge to support the growth and development of social enterprises.
Supporting learning resources.
Assessment frameworks.
4) INDICATION ABOUT DIFFERENT DATE FOR DURATION OF CONTRACT OR STARTING/COMPLETION:
5) ADDITIONAL INFORMATION ABOUT LOTS:
LOT NO 3
TITLE: Business Strategy Appraisal
1) SHORT DESCRIPTION:
The Business Strategy Appraisal module makes up one element of the overall development programme planned for account managers.
It is anticipated that up to 2 programmes of 2 days will be run per annum. Each programme will be for up to 14 staff.
2) COMMON PROCUREMENT VOCABULARY (CPV):
CPV code: "Training services">80500000 .
3) QUANTITY OR SCOPE:
Training to analyse strategic position (internal and external).
Training on the use of strategic analysis tools.
Training on appraisal frameworks for business (internal and external).
Supporting learning resources.
Assessment framework.
4) INDICATION ABOUT DIFFERENT DATE FOR DURATION OF CONTRACT OR STARTING/COMPLETION:
5) ADDITIONAL INFORMATION ABOUT LOTS:
LOT NO 1
TITLE: Behavioural Skills Programme
1) SHORT DESCRIPTION:
This makes up 1 element of the overall development programme planned for Account Managers.
It is anticipated that up to 3 programmes will be run per annum consisting of 2x2 day modules plus 1x1 day module with up to 18 staff on each programme.
2) COMMON PROCUREMENT VOCABULARY (CPV):
CPV code: "Training services">80500000 .
3) QUANTITY OR SCOPE:
Behavioural Skills Training.
Interpersonal and Communication Skills Training.
Influencing and Relationship Building.
Key Account Development Training.
Assessment Framework.
4) INDICATION ABOUT DIFFERENT DATE FOR DURATION OF CONTRACT OR STARTING/COMPLETION:
5) ADDITIONAL INFORMATION ABOUT LOTS:
LOT NO 2
TITLE: Finance Training
1) SHORT DESCRIPTION:
The Finance modules make up one element of the overall development programme planned for account managers.
It is anticipated that up to 3 programmes will be run per annum - one level 1 programme of 2 days, two level 2 programmes of 1 day and 8 master class programmes of 0.5 days will be run per annum. Each programme will be for up to 16 staff.
2) COMMON PROCUREMENT VOCABULARY (CPV):
CPV code: "Training services">80500000 .
3) QUANTITY OR SCOPE:
Introductory finance training.
Financial analysis and interpretation skills.
In-depth training on specialist finance topics.
Supporting learning resources.
Assessment framework.
4) INDICATION ABOUT DIFFERENT DATE FOR DURATION OF CONTRACT OR STARTING/COMPLETION:
5) ADDITIONAL INFORMATION ABOUT LOTS:
SECTION III: LEGAL, ECONOMIC, FINANCIAL AND TECHNICAL INFORMATION
III.1) CONDITIONS RELATING TO THE CONTRACT
III.1.1) Deposits and guarantees required:
No deposits or guarantees are required.
III.1.2) Main financing conditions and payment arrangements and/or reference to the relevant provisions regulating them:
Payment in accordance with defined HIE terms and conditions on completion in arrears on a monthly basis.
III.1.3) Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
Joint and severally liability.
III.1.4) Other particular conditions to which the performance of the contract is subject:
No.
III.2) CONDITIONS FOR PARTICIPATION
III.2.1) Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers:
III.2.2) Economic and financial capacity:
Information and formalities necessary for evaluating if requirements are met: (1) All candidates will be required to provide a statement, covering the 3 previous financial years including the overall turnover of the candidate and the turnover in respect of the activities which are of a similar type to the subject matter of this notice.
III.2.3) Technical capacity:
Information and formalities necessary for evaluating if requirements are met: (1) A statement of the candidate's average annual number of staff and managerial staff over the previous 3 years
(2) Details of the educational and professional qualifications of their managerial staff; and those of the person(s) who would be responsible for providing the services or carrying out the work or works under the contract;
(3) An indication of the proportion of the contract which the services provider intends possibly to subcontract.
III.2.4) Reserved contracts:
III.3) CONDITIONS SPECIFIC TO SERVICES CONTRACTS
III.3.1) Execution of the service is reserved to a particular profession:
III.3.2) Legal entities should indicate the names and professional qualifications of the staff responsible for the execution of the service:
Yes.
SECTION IV: PROCEDURE
IV.1) TYPE OF PROCEDURE
IV.1.1) Type of procedure:
Restricted.
IV.1.2) Limitations on the number of operators who will be invited to tender or to participate:
Envisaged minimum number: 5. Maximum number:
Objective criteria for choosing the limited number of candidates: Criteria is based on capability (50 %) and capacity (50 %) to deliver the contract as evidenced by experience of delivering same or similar contracts over the past three years.
IV.1.3) Reduction of the number of operators during the negotiation or dialogue:
IV.2) AWARD CRITERIA
IV.2.1) Award criteria:
The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document.
IV.2.2) An electronic auction will be used:
No.
IV.3) ADMINISTRATIVE INFORMATION
IV.3.1) File reference number attributed by the contracting authority:
O48.
IV.3.2) Previous publication(s) concerning the same contract:
IV.3.3) Conditions for obtaining specifications and additional documents or descriptive document:
IV.3.4) Time-limit for receipt of tenders or requests to participate:
6.1.2009 - 12:00.
IV.3.5) Date of dispatch of invitations to tender or to participate to selected candidates:
21.1.2009.
IV.3.6) Language(s) in which tenders or requests to participate may be drawn up:
English.
IV.3.7) Minimum time frame during which the tenderer must maintain the tender:
IV.3.8) Conditions for opening tenders:
SECTION VI: COMPLEMENTARY INFORMATION
VI.1) THIS IS A RECURRENT PROCUREMENT:
VI.2) CONTRACT RELATED TO A PROJECT AND/OR PROGRAMME FINANCED BY EU FUNDS:
VI.3) ADDITIONAL INFORMATION:
In order to participate, suppliers should contact hieprocurement@hient.co.uk, using the name of the tender in the subject line, to obtain further documentation and a Pre Qualification Questionnaire.
Capability and capacity will be determined objectively based on responses provided to the PQQ questions.
PQQs must be received by the date and time indicated with all questions answered. The highest scoring submissions will be invited to tender (ITT).
The contract will be awarded for a minimum of 36 months with the option to extend for another 12 months. It is estimated that the contract will start in April 2009 subject to agreement on terms and conditions.
Dates and other information contained in this notice are communicated as being indicative only and may be subject to change. The contracting authority does not bind itself to accept the lowest, or any offer. The contracting authority will not be liable for any costs incurred by those expressing an interest in or tendering for this Contract. Compliance with all relevant legislation is required during the tender process and the terms of any resulting Contract. Bidders may be required to attend for interview. Any contract award will be subject to the law of Scotland. The contracting authority reserve the right to assign all or part of any contract resulting from this process.
(SC Ref:63292).
VI.4) PROCEDURES FOR APPEAL
VI.4.1) Body responsible for appeal procedures:
VI.4.2) Lodging of appeals:
Precise information on deadline(s) for lodging appeals: HIE will incorporate a minimum of 10 calendar days standstill period from the date information on the award of the contract is communicated to tenderers. This period allows unsuccessful tenderers to seek further debriefing from the contracting authority before the contract is entered into. Applicants have 2 working days from the notification of the award decision to request additional debriefing and that information has to be provided a minimum of 3 working days before the expiry of the standstill period. Such additional information should be requested from Procurement, Highlands & Islands Enterprise, Earl Thorfinn House, 6 Druimchat View, Dingwall Business Park, Dingwall IV15 9XL. If an appeal regarding the award of contract has not been successfully resolved, the Public Contracts (Scotland) Regulations 2006 (SSI 2006 No.1) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rule to take action in the Sheriff Court or Court of Session. Any such action must be brought promptly (generally within 3 months). Where a contract has not been entered into the Court may order the setting aside of the award decision or order the authority to amend any document and may award damages. If the contract has been entered into the Court may only award damages.
VI.4.3) Service from which information about the lodging of appeals may be obtained:
VI.5) DATE OF DISPATCH OF THIS NOTICE:
28.11.2008.
