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Tender: UK-Lanark: patient-administration system

UK-Lanark: patient-administration system

2010/S 172-263410

CONTRACT NOTICE

Supplies

SECTION I: CONTRACTING AUTHORITY

  • I.1)
    NAME, ADDRESSES AND CONTACT POINT(S)

    Contact: Attn: Tel. E-mail: The State Hospitals Board for Scotland
    110 Lampits Road, Carstairs
    Procurement Department
    Tom Hair
    ML11 8RPLanark
    UNITED KINGDOM
    +44 1555842093
    tsh.contracting@nhs.net

    Internet address(es)

    General address of the contracting authority http://www.tsh.scot.nhs.uk

    Address of the buyer profile http://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx...

    Further information can be obtained at:Contact: Attn: Tel. E-mail: Internet: The State Hospitals Board for Scotland
    110 Lampits Road, Carstairs
    Procurement Department
    Tom Hair
    ML11 8RPLanark
    UNITED KINGDOM
    +44 1555842093
    tsh.contracting@nhs.net
    http://www.tsh.scot.nhs.uk

    Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained at:Contact: Attn: Tel. E-mail: Internet: The State Hospitals Board for Scotland
    110 Lampits Road, Carstairs
    Procurement Department
    Tom Hair
    ML11 8RPLanark
    UNITED KINGDOM
    +44 1555842093
    tsh.contracting@nhs.net
    http://www.tsh.scot.nhs.uk

    Tenders or requests to participate must be sent to:Contact: Attn: Tel. E-mail: Internet: The State Hospitals Board for Scotland
    110 Lampits Road, Carstairs
    Procurement Department
    Tom Hair
    ML11 8RPLanark
    UNITED KINGDOM
    +44 1555842093
    tsh.contracting@nhs.net
    http://www.tsh.scot.nhs.uk

  • I.2)
    TYPE OF THE CONTRACTING AUTHORITY AND MAIN ACTIVITY OR ACTIVITIES

    Body governed by public law

    Health

SECTION II: OBJECT OF THE CONTRACT

  • II.1)
    DESCRIPTION
  • II.1.1)
    Title attributed to the contract by the contracting authority

    Mental health patient administration and clinical information system (EPR).

  • II.1.2)
    Type of contract and location of works, place of delivery or of performance

    Supplies

    Purchase

    Main place of delivery The State Hospital.

    NUTS code UKM38

  • II.1.3)
    The notice involves

    A public contract

  • II.1.4)
    Information on framework agreement

  • II.1.5)
    Short description of the contract or purchase(s)

    Title – mental health patient administration and clinical information system (EPR).

    Please note the following.

    All questions and replies will only be delt with via the Public Contracts Scotland web site.

    The tender process is being managed via the Public Contracts Scotland Web Site and using the electronic post box provided. By the closing date stated.

    Replies to any questions will not be posted before Wed 23.9.2010.

    All documents required to tender are available on the Public Contracts Scotland web site, or will be made available via this site before the submission date, no document will be sent in any other format.

    The timetable of events will be posted to the Public Contracts Scotland web site after the 20th September outlining the time frames for each stage of the process.

    The State Hospital Internet Site has a wealth of information which can aid and help bidders fully understand the business of the hospital it's patients and staff.

    Description of contract.

    Provision of a comprehensive integrated system/(s) to support delivery of mental health and learning disability services within a High Secure Forensic Mental Health Hospital.

    The solution will be capable of replacing all current patient management, clinical noting, statutory reporting and mental health act administration functionality. The solution may include application software and/or utility system software.

    The solution must include flexible interface capabilities and facilities to allow local tailoring and development of the solution.

    Functional requirements.

    The solution required should be fully integrated and must encompass the following mental health and learning disability functionality:

    Patient administration and management, including Patient master index.

    (PMI) covering all referrals, inpatients, admissions, discharges, transfers, waiting lists, bed management, appointment scheduling, clinical coding and grouping, clinical links, production of letters.

    Clinical workflow, care planning, care management assessment, individual personal budgets.

    Care programme approach and mental health act administration.

    Clinical documentation (including clinical noting, clinical documentation and clinical correspondence), document management.

    Scheduling including departmental, enterprise-wide, multi-resource and Protocol-based scheduling.

    Flexible report creation facilities.

    Note: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland web site at http://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=1....

    The awarding authority has indicated that it will accept electronic responses to this notice via a 'tender submission postbox' facility. Further details of this facility are available at http://www.publiccontractsscotland.gov.uk/PostBox/Postbox_Explain.aspx?I....

  • II.1.6)
    Common procurement vocabulary (CPV)

    48814200, 79996100, 64216200, 48814400

  • II.1.7)
    Contract covered by the Government Procurement Agreement (GPA)

  • II.1.8)
    Division into lots

    No

  • II.1.9)
    Variants will be accepted

  • II.2)
    QUANTITY OR SCOPE OF THE CONTRACT
  • II.2.1)
    Total quantity or scope

    Full System required over a period of time bring us from mainly paper based to fully functional EPR system with work flows and alerting mechanisms.

    Excluding VAT

    Range between 100 000 and 250 000 GBP

  • II.2.2)
    Options

    Yes

    description of these options: Original contract for 5 years with the potential to extend 1 plus 1 years.

    Future developments and modules that can be offered at the time of bidding that may be taken up at later stages during the contract period.

    E.g. pharmacy prescribing or medicines management

    Number of possible renewals 2

  • II.3)
    DURATION OF THE CONTRACT OR TIME-LIMIT FOR COMPLETION

SECTION III: LEGAL, ECONOMIC, FINANCIAL AND TECHNICAL INFORMATION

  • III.1)
    CONDITIONS RELATING TO THE CONTRACT
  • III.1.1)
    Deposits and guarantees required

  • III.1.2)
    Main financing conditions and payment arrangements and/or reference to the relevant provisions regulating them

    Payment schedule will be agreed by both parties in conjunction with the Milestones identified in the project and implementation plan.

  • III.1.3)
    Legal form to be taken by the group of economic operators to whom the contract is to be awarded

    The Prime Contractor shall be liable in the event of a consortium bid.

  • III.1.4)
    Other particular conditions to which the performance of the contract is subject

    Yes

    Contained in Additional Documents.

  • III.2)
    CONDITIONS FOR PARTICIPATION
  • III.2.1)
    Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

  • III.2.2)
    Economic and financial capacity

    Information and formalities necessary for evaluating if requirements are met: (1) All candidates will be required to provide a reference from their bank;

    (2) All candidates will be required to provide evidence of relevant professional risk indemnity insurance;

    (3) All candidates will be required to provide a statement, covering the 3 previous financial years including the overall turnover of the candidate and the turnover in respect of the activities which are of a similar type to the subject matter of this notice;

    (4) All candidates will be required to provide statements of accounts or extracts from those accounts relating to their business.

  • III.2.3)
    Technical capacity

    III.2.4)
    Reserved contracts

    III.3)
    CONDITIONS SPECIFIC TO SERVICES CONTRACTS

    III.3.1)
    Execution of the service is reserved to a particular profession

    III.3.2)
    Legal entities should indicate the names and professional qualifications of the staff responsible for the execution of the service

SECTION IV: PROCEDURE

  • IV.1)
    TYPE OF PROCEDURE
  • IV.1.1)
    Type of procedure

    Open

  • IV.1.2)
    Limitations on the number of operators who will be invited to tender or to participate

    IV.1.3)
    Reduction of the number of operators during the negotiation or dialogue

  • IV.2)
    AWARD CRITERIA
  • IV.2.1)
    Award criteria

    The most economically advantageous tender in terms of the criteria stated below

    1. Functional requirements. Weighting 55

    2. Price. Weighting 35

    3. Security & confidentiality. Weighting 5

    4. Project implementation & training. Weighting 5

  • IV.2.2)
    An electronic auction will be used

    No

  • IV.3)
    ADMINISTRATIVE INFORMATION
  • IV.3.1)
    File reference number attributed by the contracting authority

    IT176

  • IV.3.2)
    Previous publication(s) concerning the same contract

    IV.3.3)
    Conditions for obtaining specifications and additional documents

  • IV.3.4)
    Time-limit for receipt of tenders or requests to participate

    20.10.2010 - 12:00

  • IV.3.5)
    Date of dispatch of invitations to tender or to participate to selected candidates

  • IV.3.6)
    Language(s) in which tenders or requests to participate may be drawn up

    English.

  • IV.3.7)
    Minimum time frame during which the tenderer must maintain the tender

    Duration in month(s): 3 (from the date stated for receipt of tender)

  • IV.3.8)
    Conditions for opening tenders

    Date: 20.10.2010 - 12:00

    Place

    The State Hospital.

    Persons authorised to be present at the opening of tenders Yes

    Two Members of The State Hospitals Staff plus Bidders on request.

SECTION VI: COMPLEMENTARY INFORMATION

    VI.1)
    THIS IS A RECURRENT PROCUREMENT

    VI.2)
    CONTRACT RELATED TO A PROJECT AND/OR PROGRAMME FINANCED BY EU FUNDS

  • VI.3)
    ADDITIONAL INFORMATION

    The State Hospital is Scotland's only high security hospital. It provides assessment, treatment and care in conditions of special security for individuals with mental disorder who, because of their dangerous, violent or criminal propensities, cannot be cared for in any other setting. Employing around 700 staff, the hospital is a national resource for Scotland and Northern Ireland.

    The State Hospital is one of four high security hospitals in the UK, and one part of the pathway of care that should be available for those with secure care needs. The other three specials hospitals are in England – Broadmoor, Rampton and Ashworth. The State Hospital is part of the NHS in Scotland, therefore functions within a different legal framework from these hospitals. Additionally, for comparative purposes, the amount of money spent on patient care in the State Hospital is significantly less (up to one-third less) than our English counterparts. Patients are admitted to the hospital under the provisions of The Criminal Procedures (Scotland) Act 1995, The Mental Health (Care and Treatment) (Scotland) Act 2003, and other related legislation.

    Given that the patients do not have access to other services or communities, the hospital must address all of their needs (eg. therapeutic, vocational, social and physical wellbeing) via a range of facilities within a highly secure perimeter.

    Modernising mental health services is one of the government's key priorities. The current facilities at the State Hospital are no longer suitable. Significant rebuild needs to take place due to the poor physical condition of the estate and obligations to meet statutory requirements to ensure patients are treated in accommodation appropriate to their needs and in an environment that supports rehabilitation. This forms part of national mental health policy to provide services that are appropriate and local where possible.

    A number of investment options were explored and in 2005 the Scottish Government accepted that a publicly-funded procurement would deliver better value for money than a privately financed alternative. In January 2006, the State Hospital adopted the 'develop and construct' variant of 'design and build' as its construction strategy along with a three-stage 'negotiated procedure' procurement strategies.

    The current site located in Lanarkshire is easily accessible to Edinburgh, Lothian, Glasgow, Stirlingshire, and the South of Scotland.

    Early 2008, the State Hospital and multi-national building contractor, Skanska, entered into a 65m GMP contract to rebuild the hospital. The objective being to replace the existing hospital with a modern 'state-of-the-art' hospital, which should be completed by 2010/11. Under the contract, Skanska will build 19 000 m2 of new wards and facilities, as well as refurbishing a further 1 500 m2. The operation of the hospital will continue as normal during the construction.

    The most significant risks that could impact on the capital value of the scheme (or on the delivery of the capital programme) have been identified along with appropriate mitigation strategies, and there are robust project management arrangements covering cost management, cost control, claims management change control and contingency management value management. This will ensure effective monitoring and control of the development and implementation of the scheme.

    Additionally, the State Hospital has been committed to continuous risk management throughout the life of the project. All risks have been identified, analysed, mitigated and controlled. A development control plan has been developed that will allow the hospital to remain both fully secure and fully operational during the construction of major new facilities on its existing site. The construction and refurbishment work will take place in four phases: enabling; construction of essential services and the activity centre; construction of the ward hub and clusters; and final works and landscaping.

    The project's objectives (making best use of resources whilst providing patients with accommodation that supports their recovery and is appropriate to their needs) have been a constant reference point throughout the development of the scheme's design.

    During the early design stages, the hospital took advantage of design advice offered by the Carbon Trust in order to address sustainability issues within the design. Around 15 % of the building materials will be recycled products. The hospital's infrastructure will be renewed as part of the project, eg, new water mains and IT network. The hospital's commitment to meet environmental targets is demonstrated by the selection of a woodchip biomass boiler system to heat the hospital.

    The contractor's master programme, which incorporates variants agreed by the State Hospital, confirms that the timetable can be met with the Phase 1 buildings being commissioned and transferred by April 2009 and the second phase reaching the same point by November 2010.

    The State Hospital has assessed the benefits arising from the project and prepared a benefits realisation plan. A post project evaluation will be undertaken within six months of the commissioning of the second construction phase to determine the degree to which the investment objectives have been met and to consider the acceptability to the end-user of the new facilities provided. The hospital believes that valuable lessons can be learned from its experience and these will be shared with the wider NHS community.

    Reconfiguration of the site will enable the hospital to maximise its desired service model based on multi-disciplinary clinical teams organised around patient care and need. The new site will be more reflective of 'normal living' and will remove the feel of an institution. The right treatments will be delivered, by the right people, at the right time and in the right place.

    (SC Ref:190752)

  • VI.4)
    PROCEDURES FOR APPEAL
  • VI.4.1)
    Body responsible for appeal procedures

  • VI.4.2)
    Lodging of appeals

    Precise information on deadline(s) for lodging appeals: The authority will incorporate a standstill period of a minimum of 10 calendar days at the point information on the award of the contract is communicated to tenderers. This period allows unsuccessful tenderers to seek further debriefing from the contracting authority before the contract is entered into. Applicants have 2 working days from notification of the award decision to request additional debriefing and that information will be provided a minimum of 3 working days before expiry of the standstill period. Such additional information should be requested from the address in section 1.1. If an appeal regarding the award of a contract has not been successfully resolved the Public Contracts (Scotland) Regulations 2006 provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in a court of competent jurisdiction. Any such action must be brought promptly (generally within 3 months). Where a contract has not been entered into the court may order the settling aside of the award decision or order the authority to amend any document and may award damages. If the contract has been entered into the court may only award damages.

  • VI.4.3)
    Service from which information about the lodging of appeals may be obtained

  • VI.5)
    DATE OF DISPATCH OF THIS NOTICE:

    3.9.2010