UK-Belfast: telecommunications facilities
2010/S 162-249930
CONTRACT NOTICE - UTILITIES
Services
SECTION I: CONTRACTING ENTITY
Attn: E-mail: NIE Energy Limited (NIEES)
Woodchester House
Graeme Hunter
BT9 5NWBelfast
UNITED KINGDOM
procurement@nieenergy.co.uk
Further information can be obtained at: As in above-mentioned contact point(s)
Specifications and additional documents (including documents for a dynamic purchasing system) can be obtained at:Attn: Tel. E-mail: NIE Energy Ltd
Woodchester House
Graeme Hunter
BT9 5NWBelfast
UNITED KINGDOM
+44 2894483657
procurement@nieenergy.co.uk
Tenders or requests to participate must be sent to:Attn: Tel. E-mail: NIE Energy Limited
Woodchester House, Newforge Lane
Graeme Hunter
BT9 5NWBelfast
UNITED KINGDOM
+44 2894483657
procurement@nieenergy.co.uk
Electricity
SECTION II: OBJECT OF THE CONTRACT
ES1001 - automated telephone and internet services.
Services
Service category: No 27
Main place of performance Northern Ireland.
NUTS code UKN0
The establishment of a framework agreement
Framework agreement with a single operator
Estimated total value of purchases for the entire duration of the framework agreement:
estimated cost excluding VAT 400 000 GBP
NIE Energy Limited (the Client) supplies electricity to around 790 000 business and domestic customers in Northern Ireland of which approximately 250 000 have an innovative keypad meter (pre-pay) installed. These customers can purchase energy from any number of local retail outlets, through the clients call centre, their automated 24 hour telephone vending service or via the internet. In addition to the keypad vending service the Client provides domestic customers with an account balance enquiry service and a bill payment facility.
The Client wishes to consider options to expand the range of automated telephone and internet services on offer to domestic customers and introduce similar services, where appropriate, to 39 000 business customers.
Further details are contained within the Project Information Memorandum available from the Client.
Parties interested in the provision of these services and wish to request a copy of the Project Information Memorandum should contact procurement@nieenergy.co.uk.
32523000, 72400000
Yes
No
No
Information related to the quantity or scope is detailed in ES1001Automated telephone and internet services project information memorandum document (PIM) available from the contracting entity on request.
estimated cost excluding VAT 400 000 GBP
No
Duration in months: 36 (from the award of the contract)
SECTION III: LEGAL, ECONOMIC, FINANCIAL AND TECHNICAL INFORMATION
To be detailed in Tender enquiry document.
To be detailed in Tender enquiry document.
III.1.3)
Legal form to be taken by the grouping of economic operators to whom the contract is to be awarded
Yes
To be detailed in the Tender enquiry document.
Information and formalities necessary for evaluating if requirements are met: Applicants must provide information requested in the Contracting Entity's Pre-qualification questionnaire (contained within the PIM document).
The information will be used to assess the suitability of bidders for participation in the tender process.
2 paper copies and four CD ROM copies are required.
The non-submission of all of the requested information may result in exclusion from the tender process.
The PIM document can be obtained as set out in Annex A.II.
Applicants must provide the information requested in the Contracting Entity's Pre-qualification questionnaire contained within the Project information memorandum (PIM).
Information and formalities necessary for evaluating if requirements are met Applicants must provide the information requested in the Contracting Entity's Pre-qualification questionnaire contained within the Project information memorandum (PIM).
No
No
No
SECTION IV: PROCEDURE
Negotiated
Candidates have already been selected No
The most economically advantageous tender in terms ofthe criteria stated in the specifications or in the invitation to tender or to negotiate
No
ES1001
No
Payable documents No
24.9.2010 - 14:00
English.
IV.3.6)
Minimum time frame during which the tenderer must maintain the tender
IV.3.7)
Conditions for opening tenders
SECTION VI: COMPLEMENTARY INFORMATION
No
No
This notice is a request for suitable companies to register their interest in participating in the tender procedure for this contract.
A pre-qualification selection procedure will be undertaken, which will include the issue of a Project information memorandum document which contains a Pre-qualification questionnaire.
The selection procedure may also include the issue of a request for further information.
Those companies who submit the information requested in this notice and the Pre-qualification questionnaire contained within the Project information memorandum by the deadline for receipt of participation requests will be considered for the pre-qualification procedure.
Those companies who are successful in the pre-qualification procedure will be invited to respond to an Invitation to tender.
NIEES shall not be held responsible for the making of payment for any costs or expenses whatsoever incurred by a company registering their interest in participating in the tendering procedure or incurred by a company in the preparation and submission of a tender or participation in the tender procedure.
NIEES reserves the right to terminate this procurement at any time.
VI.4)
PROCEDURES FOR APPEAL
VI.4.1)
Body responsible for appeal procedures
VI.4.2)
Lodging of appeals
VI.4.3)
Service from which information about the lodging of appeals may be obtained
19.8.2010