Tender: UK-London: repair and maintenance services of building installations

UK-London: repair and maintenance services of building installations

2010/S 155-239893

CONTRACT NOTICE

Services

SECTION I: CONTRACTING AUTHORITY

• I.1)
  NAME, ADDRESSES AND CONTACT POINT(S)

  Contact: Attn: Tel. E-mail: Fax EastendHomes Ltd
  Tayside House, 1st Floor, 31 Pepper Street
  Technical Services
  J Hinds
  E14 9RPLondon
  UNITED KINGDOM
  +44 2075174700
  technicalservices@eastendhomes.net
  +44 2075150218

  Internet address(es)

  General address of the contracting authority www.eastendhomes.net

  Address of the buyer profile http://www.mytenders.org/search/Search_AuthProfile.aspx?ID=AA3804

  Further information can be obtained at:Contact: Attn: Tel. E-mail: Fax Internet: EastendHomes Ltd
  Tayside House, 1st Floor, 31 Pepper Street
  Technical Services
  J Hinds
  E14 9RPLondon
  UNITED KINGDOM
  +44 2075174700
  technicalservices@eastendhomes.net
  +44 2075150218
  www.eastendhomes.net

  Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained at:Contact: Attn: Tel. E-mail: Fax Internet: EastendHomes Ltd
  Tayside House, 1st Floor, 31 Pepper Street
  Technical Services
  J Hinds
  E14 9RPLondon
  UNITED KINGDOM
  +44 2075174700
  technicalservices@eastendhomes.net
  +44 2075150218
  www.eastendhomes.net

  Tenders or requests to participate must be sent to:Contact: Attn: Tel. E-mail: Fax Internet: EastendHomes Ltd
  Tayside House, 1st Floor, 31 Pepper Street
  Technical Services
  J Hinds
  E14 9RPLondon
  UNITED KINGDOM
  +44 2075174700
  technicalservices@eastendhomes.net
  +44 2075150218
  www.eastendhomes.net

• I.2)
  TYPE OF THE CONTRACTING AUTHORITY AND MAIN ACTIVITY OR ACTIVITIES

  Body governed by public law

  Housing and community amenities

SECTION II: OBJECT OF THE CONTRACT

• II.1)
  DESCRIPTION
• II.1.1)
  Title attributed to the contract by the contracting authority

  General Building Maintenance, Responsive Repairs and Out-of-Hours Emergency Works.

• II.1.2)
  Type of contract and location of works, place of delivery or of performance

  Services

  Service category: No 1

  Main place of performance London Borough of Tower Hamlets, London.

  NUTS code UK

• II.1.3)
  The notice involves

  A public contract

II.1.4)
Information on framework agreement

• II.1.5)
  Short description of the contract or purchase(s)

  The appointed Service Provider will be required to provide an effective General Building maintenance services, comprising primarily:

  — Day-to-day Responsive Repairs and Maintenance.

  — Cyclical and Planned Repairs and Maintenance.

  — Void Property Works.

  — Package Repairs.

  — Improvement Works.

  — Out-of-Hours Emergency Works.

  To occupied & unoccupied properties, common areas and other EastendHomes’ property.

  The estimated values of the works lots (contracts) is:

  — circa GBP 500,000 per annum for EEH070.

  — circa GBP 230,000 per annum for EEH071.

  The term of the agreement is four years, with optional year-on-year extensions, to a maximum of two years' extension.

  The Service Provider must be multi-trade with the capacity to manage a range of works including.

  — responsive, cyclical and planned maintenance including plumbing; roofing; windows & glazing; carpentry; joinery; electrical services; mechanical services; groundworks; brickwork; masonry; ironmongery; metalwork; painting & decorating; specialist treatments; to occupied and unoccupied properties, common areas and estates.

  — Out-of-Hours Emergency service - ie specified emergency responsive repairs outside normal working hours.

  The Service Provider will provide:

  — a comprehensive service during normal (as specified below) working hours.

  — an Out-of-Hours Emergency service (24hrs/day, 365 days/year, attendance within 1 hour completion within and 24 hours) for specified emergency responsive repairs outside normal working hours.

  — regular performance monitoring data (weekly job progress reports and performance information) and additional Key Performance Indicators (KPIs).

  — an appointment system with two hour ‘slots’.

  — early morning, early evening and Saturday morning appointments.

  — a service which meets good practice as set out by Regulatory bodies such as the TSA and compares favourably to national and local performance.

  During the term of the agreement, the appointed Service Provider may also be asked to provide the same services as the "Reserve Service Provider" on other EastendHomes’ estates. Applicants may submit Expressions of Interest for either or both lots (tenders), but must note that:

  — in order to ensure suitable ‘cover’ for each lot with a Reserve Service Provider, any successful tenderer will be appointed for one lot (contract) only.

  — if appointed for one lot (contract) any tender submitted for the second lot (contract) must be withdrawn.

  EastendHomes is committed to providing an excellent repairs service to its residents. This is a high priority for us because we know it makes a positive difference to the lives of our residents. We aim to ensure that repairs are carried out on time and on the first visit, to a high standard by properly skilled tradespeople. This can only be achieved within a successful contractual agreement where the Service Provider is committed to achieving the service standards set by local residents.

  Interested applicants should request a Pre-Qualification Questionnaire only by e-mail addressed to: technicalservices@eastendhomes.net.

  NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at http://www.myTenders.org/Search/Search_Switch.aspx?ID=78514.

• II.1.6)
  Common procurement vocabulary (CPV)

  50700000, 50710000

• II.1.7)
  Contract covered by the Government Procurement Agreement (GPA)

  Yes

• II.1.8)
  Division into lots

  Yes

  tenders should be submitted for one or more lots

II.1.9)
Variants will be accepted

• II.2)
  QUANTITY OR SCOPE OF THE CONTRACT
• II.2.1)
  Total quantity or scope

  Excluding VAT 2 920 000,00 GBP

• II.2.2)
  Options

  Yes

  description of these options: Potential for extension of up to 24 months.

  provisional timetable for recourse to these options: in months: 36 (from the award of the contract)

  Number of possible renewals 1

• II.3)
  DURATION OF THE CONTRACT OR TIME-LIMIT FOR COMPLETION

  Starting 1.4.2011. Completion 1.4.2015

INFORMATION ABOUT LOTS

LOT NO: 1

TITLE General Building Maintenance, Responsive Repairs and Out-of-Hours Emergency Works EEH070

• 1)SHORT DESCRIPTION

  See para II.1.5 above.

• 2)COMMON PROCUREMENT VOCABULARY (CPV)

  50700000, 50710000

• 3)QUANTITY OR SCOPE

  Includes requirement for Reserve Service Provision for Lot No 2 - EEH071.

4)INDICATION ABOUT DIFFERENT DATE FOR DURATION OF CONTRACT OR STARTING/COMPLETION

• 5)ADDITIONAL INFORMATION ABOUT LOTS

  See para II.1.5 above, noting that appointment can be for one Lot only.

LOT NO: 2

TITLE General Building Maintenance, Responsive Repairs and Out-of-Hours Emergency Works EEH071

• 1)SHORT DESCRIPTION

  See para II.1.5 above.

• 2)COMMON PROCUREMENT VOCABULARY (CPV)

  50700000, 50710000

• 3)QUANTITY OR SCOPE

  Includes Reserve Service Provision for EEH070.

4)INDICATION ABOUT DIFFERENT DATE FOR DURATION OF CONTRACT OR STARTING/COMPLETION

• 5)ADDITIONAL INFORMATION ABOUT LOTS

  See para II.1.5 above, noting that appointment can be for one lot only.

SECTION III: LEGAL, ECONOMIC, FINANCIAL AND TECHNICAL INFORMATION

• III.1)
  CONDITIONS RELATING TO THE CONTRACT
• III.1.1)
  Deposits and guarantees required

  As detailed in contract documents.

• III.1.2)
  Main financing conditions and payment arrangements and/or reference to the relevant provisions regulating them

  Payment on satisfactory completion and submission of valid invoice per job, as detailed in contract documents.

• III.1.3)
  Legal form to be taken by the group of economic operators to whom the contract is to be awarded

  Limited or Public Limited Company.

• III.1.4)
  Other particular conditions to which the performance of the contract is subject

  Yes

  NHF version 6 Form of Contract, with EastendHomes' Modifications and Additions.

• III.2)
  CONDITIONS FOR PARTICIPATION
• III.2.1)
  Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

  Information and formalities necessary for evaluating if requirements are met: (1) All candidates will be required to produce a certificate or declaration demonstrating that they are not bankrupt or the subject of an administration order, are not being wound-up, have not granted a trust deed, are not the subject of a petition presented for sequestration of their estate, have not had a receiver, manager or administrator appointed and are not otherwise apparently insolvent.

  (2) All candidates will be required to produce a certificate or declaration demonstrating that the candidate, their directors, or any other person who has powers of representation, decision or control of the candidate has not been convicted of conspiracy, corruption, bribery, or money laundering. Failure to provide such a declaration will result in the candidate being declared ineligible and they will not be selected to participate in this procurement process.

  (3) All candidates will be required to produce a certificate or declaration demonstrating that they have not been convicted of a criminal offence relating to the conduct of their business or profession.

  (4) All candidates will be required to produce a certificate or declaration demonstrating that they have not committed an act of grave misconduct in the course of their business or profession.

  (5) All candidates must comply with the requirements of the State in which they are established, regarding registration on the professional or trade register.

  (6) Any candidate found to be guilty of serious misrepresentation in providing any information required, may be declared ineligible and not selected to continue with this procurement process.

  (7) All candidates will have to demonstrate that they are licensed, or a member of the relevant organisation, in the State where they are established, when the law of that State prohibits the provision of the services, described in this notice, by a person who is not so licensed or who is not a member of the relevant organisation.

  (8) All candidates will be required to produce a certificate or declaration demonstrating that they have fulfilled obligations relating to the payment of social security contributions under the law of any part of the United Kingdom or of the relevant State in which the candidate is established.

  (9) All candidates will be required to produce a certificate or declaration demonstrating that they have fulfilled obligations relating to the payment of taxes under the law of any part of the United Kingdom or of the relevant State in which the economic operator is established.

  As detailed in PQQ.

• III.2.2)
  Economic and financial capacity

  Information and formalities necessary for evaluating if requirements are met: (1) All candidates will be required to provide a reference from their bank.

  (2) All candidates will be required to provide evidence of relevant professional risk indemnity insurance.

  (3) All candidates will be required to provide a statement, covering the 3 previous financial years including the overall turnover of the candidate and the turnover in respect of the activities which are of a similar type to the subject matter of this notice.

  (4) All candidates will be required to provide statements of accounts or extracts from those accounts relating to their business.

• III.2.3)
  Technical capacity

  Information and formalities necessary for evaluating if requirements are met:

  (1) A statement of the candidate's average annual number of staff and managerial staff over the previous 3 years.

  (2) Details of the educational and professional qualifications of their managerial staff; and those of the person(s) who would be responsible for providing the services or carrying out the work or works under the contract;

  (3) All candidates will be required to provide certification from an independent body attesting conformity to environmental management standards in accordance with the Community Eco-Management and Audit Scheme (EMAS); or the European standard BS EN ISO 14001.

  (4) All candidates will be required to provide certification drawn up by an independent body attesting the compliance of the economic operator with quality assurance standards based on the relevant European standards.

  (5) Samples, descriptions and/or photographs, the authenticity of which must be certified if the contracting authority so requests.

  (6) A statement of the principal goods sold or services provided by the supplier or the services provider in the past 3 years, detailing the dates on which the goods were sold or the services provided; the consideration received; the identity of the person to whom the goods were sold or the services were provided.

  (7) A check may be carried out by the contracting authority or by a competent official body of the State in which the candidate is established, to verify the technical capacity of the candidate; and if relevant, on the candidates study and research facilities and quality control measures.

  (8) A statement of the candidate's technical facilities; measures for ensuring quality; and their study and research facilities.

  (9) An indication of the proportion of the contract which the services provider intends possibly to subcontract.

  (10) A statement of the technicians or technical services available to the candidate to carry out the work under the contract; or be involved in the production of goods or the provision of services under the contract; particularly those responsible for quality control, whether or not they are independent of the candidate.

  (11) A statement of the tools, plant or technical equipment available to the service provider or contractor for carrying out the contract.

  (12) A list of works carried out over the past 5 years, detailing the value of the consideration received; when and where the work or works were carried out; and whether they were carried out according to the rules of the trade or profession and properly completed.

III.2.4)
Reserved contracts

• III.3)
  CONDITIONS SPECIFIC TO SERVICES CONTRACTS

III.3.1)
Execution of the service is reserved to a particular profession

• III.3.2)
  Legal entities should indicate the names and professional qualifications of the staff responsible for the execution of the service

  Yes

SECTION IV: PROCEDURE

• IV.1)
  TYPE OF PROCEDURE
• IV.1.1)
  Type of procedure

  Restricted

• IV.1.2)
  Limitations on the number of operators who will be invited to tender or to participate

  Envisaged minimum number 5 maximum number 6

  Objective criteria for choosing the limited number of candidates: As detailed in PQQ.

IV.1.3)
Reduction of the number of operators during the negotiation or dialogue

• IV.2)
  AWARD CRITERIA
• IV.2.1)
  Award criteria

  The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

• IV.2.2)
  An electronic auction will be used

  No

• IV.3)
  ADMINISTRATIVE INFORMATION
• IV.3.1)
  File reference number attributed by the contracting authority

  EEH.070/071

IV.3.2)
Previous publication(s) concerning the same contract

IV.3.3)
Conditions for obtaining specifications and additional documents

• IV.3.4)
  Time-limit for receipt of tenders or requests to participate

  8.9.2010 - 12:00

• IV.3.5)
  Date of dispatch of invitations to tender or to participate to selected candidates

  22.9.2010

• IV.3.6)
  Language(s) in which tenders or requests to participate may be drawn up

  English.

IV.3.7)
Minimum time frame during which the tenderer must maintain the tender

IV.3.8)
Conditions for opening tenders

SECTION VI: COMPLEMENTARY INFORMATION

VI.1)
THIS IS A RECURRENT PROCUREMENT

VI.2)
CONTRACT RELATED TO A PROJECT AND/OR PROGRAMME FINANCED BY EU FUNDS

• VI.3)
  ADDITIONAL INFORMATION

  (MT Ref:78514).

VI.4)
PROCEDURES FOR APPEAL

VI.4.1)
Body responsible for appeal procedures

VI.4.2)
Lodging of appeals

VI.4.3)
Service from which information about the lodging of appeals may be obtained

• VI.5)
  DATE OF DISPATCH OF THIS NOTICE:

  9.8.2010