UK-Newtown St Boswells: financial systems software package
2010/S 146-225313
CONTRACT AWARD NOTICE
Services
SECTION I: CONTRACTING AUTHORITY
Contact: Attn: Tel. E-mail: Fax Scottish Borders Council
Council Headquarters
Corporate Procurement Service
Ewan Forrest
TD6 0SANewtown St Boswells
UNITED KINGDOM
+44 1835824000
eforrest@scotborders.gov.uk
+44 1835825150
Internet address(es)
General address of the contracting authority http://www.scotborders.gov.uk
Address of the buyer profile http://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx...
Regional or local authority
General public services
SECTION II: OBJECT OF THE CONTRACT
Provision of electronic payment facilities technology.
Services
Service category: No 6
Main place of performance Scottish Borders Council, Newtown St Boswells, Melrose, Scotland.
NUTS code UK
The conclusion of a framework agreement
Scottish Borders Council is looking to make it easier and more flexible for its customers to pay their council tax, business rates and other sundry debts.
The geography of the Scottish Borders region makes it difficult for many of our customers to access a contact centre without having to travel significant distances which is why the Council has engaged a supplier to assist with improving the service whereby customers can pay locally with the knowledge that their payment is going directly to the council.
48442000
Yes
Value 148 000 GBP
Excluding VAT
SECTION IV: PROCEDURE
Open
The most economically advantageous tender in terms of
1. Price. Weighting 40 %
2. Quality overall. Weighting 60 %
3. Quality sub criteria - management summary. Weighting 8 %
4. Quality sub criteria - relationship & contract management. Weighting 20 %
5. Quality sub criteria - service delivery. Weighting 20 %
6. Quality sub criteria - customer accessibility. Weighting 20 %
7. Quality sub criteria - billing and payment. Weighting 10 %
8. Quality sub criteria - continuity. Weighting 10 %
9. Quality sub criteria - staffing. Weighting 6 %
10. Quality sub criteria - best value. Weighting 6 %
IV.2.2)
An electronic auction has been used
SBC/CPS/282
Contract notice
Notice number in the OJEU: 2010/S 84-126598 of 30.4.2010
SECTION V: AWARD OF CONTRACT
CONTRACT NO: SBC/CPS/2
LOT NO: - TITLE Provision of payment of network facilities for Scottish Borders Council.
13.7.2010
3
Tel. Fax The Co-operative Bank
PO Box 101, 1 Balloon Street
M60 4EPManchester
UNITED KINGDOM
+44 1618323456
+44 1618324496
V.4)
INFORMATION ON VALUE OF CONTRACT
V.5)
THE CONTRACT IS LIKELY TO BE SUB-CONTRACTED
SECTION VI: COMPLEMENTARY INFORMATION
VI.1)
CONTRACT RELATED TO A PROJECT AND/OR PROGRAMME FINANCED BY COMMUNITY FUNDS
N/a.
(SC Ref:190530)
VI.3)
PROCEDURES FOR APPEAL
VI.3.1)
Body responsible for appeal procedures
VI.3.2)
Lodging of appeals
VI.3.3)
Service from which information about the lodging of appeals may be obtained
28.7.2010