United Kingdom - Crowthorne: Computer network services

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Summary

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Threshold: 
OJEU
Main activities: 
Education
Type: 
Contract award notice
Type of contract: 
SERVICES
Award criteria: 
The most economic tender
Published: 
Saturday, July 15, 2017
Tender ID: 
2017/S 134-275054

Contract award notice

Results of the procurement procedure

Services

Directive 2014/24/EU

Section I: Contracting authority

I.1)

Name and addresses
Edgbarrow School
Grant Road
Crowthorne
RG45 7HZA
United Kingdom
Telephone: +44 1276-673880
E-mail: pqq@litmuspartnership.co.uk
NUTS code: UKJ11

Internet address(es):

Main address: http://www.edgbarrow.bracknell-forest.sch.uk

I.2)

Joint procurement

I.4)

Type of the contracting authority
Body governed by public law

I.5)

Main activity
Education

Section II: Object

II.1)

Scope of the procurement

II.1.1)

Title:

Edgbarrow School ~ Tender for IT and Network Services.

II.1.2)

Main CPV code
72700000

II.1.3)

Type of contract
Services

II.1.4)

Short description:

The successful Supplier will be required to provide IT and network services for Edgbarrow School (the Client).

Edgbarrow School is located in the village of Crowthorne, Berkshire. We are a truly comprehensive school and have been judged to be ‘Outstanding’ by Ofsted. We are a larger than average secondary school with approximately 1380 students on role, including 350 students in our Sixth Form.

We take great pride in our school site and work hard to provide the very best facilities for students and staff to enjoy.

Our Vision: Edgbarrow School promotes academic excellence, mutual respect and a sense of community within a vibrant, purposeful working environment, enabling all individuals to develop their talents and acquire skills for life.

II.1.6)

Information about lots
This contract is divided into lots: no

II.1.7)

Total value of the procurement (excluding VAT)
Value excluding VAT: 315 072.00 GBP

II.2)

Description

II.2.1)

Title:

II.2.2)

Additional CPV code(s)

II.2.3)

Place of performance
NUTS code: UKJ11
Main site or place of performance:

Edgbarrow School, Crowthorne, Berkshire, United Kingdom.

II.2.4)

Description of the procurement:

The Client is looking for an IT service partner that can not only manage and support the school's IT network, both currently and in the future, but that also add value through proactive recommendations and enhancements that will support Edgbarrow School's strategy and growth. The aim is to support and enhance the current IT provision in school, both for academic and administrative purposes. Proven expertise in the proactive development of IT systems in an educational environment is essential.

The selected service provider shall be:

— Fully conversant with the latest and evolving legislation regarding the provision of IT and network services in a secondary school environment.

— Required to evidence their quality assurance and security systems.

— Required to evidence their proposed Key Performance Indicator measures for the contract.

— Required to periodically present performance reporting and systems development recommendations to school governors.

— Qualified to provide advice and support school IT and network services hardware and software procurement activities.

The contract will provide on-site support, including maintenance, via the on-site technician/s located in school 5 days a week 41 weeks of the year (195 academic days plus 10 days holiday = 205 days or 41 weeks).

Comprehensive off-site system support is required 24 hours a day, 7 days a week, and 365 days a year.

Maintenance and system development activities shall be undertaken out with the 190 academic term-time days to minimise any disruption to pupil education and teaching activities.

The contract will commence on 1.8.2017 for an initial period of three years, ending 31.7.2020, with the opportunity to extend for a further period at the discretion of the governing body.

The contract will provide technical management and on-site technicians, to the school's ICT infrastructure, including:

— Full server support and monitoring.

— Fully managed help-desk with remote support.

— Full workstation support, software support, hardware support and repairs.

— Staff and student email accounts and access set-up and managed.

— Proactive contract management to ensure best value for money across all areas of the schools management systems and utilities.

— MIS support (SIMS, SAP, Bromcom, Integris, Facility Eportal) including finance systems.

— Development of the school's Virtual Learning Environment and other learning packages.

— 24/7/365 network monitoring with call out and emergency 24/7/365 contact.

The contract will be monitored by school senior representatives.

After the initial consultation and evaluation by the new Supplier, regular fortnightly meetings will be held with the on-site technician to discuss day-to-day issues and actions taken and scheduled.

TUPE will apply with regard to the two technicians currently employed for the provision of network services.

It is anticipated that the service provider will be available to train and coach staff, where needed, in the use of new hardware / software as it is introduced. There may be occasions where the technician is required to provide support in ICT classes. This will be planned and added in to the work schedule.

The projected cost of network services, including employment costs, for the current year is circa 60 000 GBP.

II.2.5)

Award criteria
Quality criterion - Name: Quality / Weighting: 48
Quality criterion - Name: Company approach / Weighting: 32
Quality criterion - Name: Contract compliance / Weighting: 36
Cost criterion - Name: Competitiveness / Weighting: 56

II.2.11)

Information about options
Options: no

II.2.13)

Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)

Additional information

Section IV: Procedure

IV.1)

Description

IV.1.1)

Type of procedure
Restricted procedure

IV.1.3)

Information about a framework agreement or a dynamic purchasing system

IV.1.6)

Information about electronic auction

IV.1.8)

Information about the Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement: yes

IV.2)

Administrative information

IV.2.1)

Previous publication concerning this procedure
Notice number in the OJ S: 2017/S 046-084503

IV.2.8)

Information about termination of dynamic purchasing system

IV.2.9)

Information about termination of call for competition in the form of a prior information notice

Section V: Award of contract

Title:

Edgbarrow School ~ Tender for IT and Network Services

A contract/lot is awarded: yes

V.2)

Award of contract

V.2.1)

Date of conclusion of the contract:
30/06/2017

V.2.2)

Information about tenders
Number of tenders received: 2
Number of tenders received by electronic means: 2
The contract has been awarded to a group of economic operators: no

V.2.3)

Name and address of the contractor
Tri Computers
Woodley
United Kingdom
NUTS code: UKJ11
The contractor is an SME: yes

V.2.4)

Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: 315 072.00 GBP

V.2.5)

Information about subcontracting

Section VI: Complementary information

VI.3)

Additional information:

VI.4)

Procedures for review

VI.4.1)

Review body
Edgbarrow School
Crowthorne
United Kingdom

VI.4.2)

Body responsible for mediation procedures

VI.4.3)

Review procedure

VI.4.4)

Service from which information about the review procedure may be obtained

VI.5)

Date of dispatch of this notice:
14/07/2017