United Kingdom-Kendal: Pharmacy services

Organisation text: 
University Hospitals of Morecambe Bay NHS Trust
Main activities: 
Health
Type: 
Contract notice
Type of contract: 
Market: 
Service contract
Bid type: 
Global tender
Awarding procedure: 
Restricted procedure
Award criteria: 
The most economic tender
Published: 
Wednesday, March 19, 2014
Deadline: 
Thursday, April 24, 2014 - 23:59
Tender cycle: 
Tender ID: 
2014/S 55-92349

Directive 2004/18/EC

Section I: Contracting authority

  • I.1) Name, addresses and contact point(s)

    For the attention of: Paul Dowell
    Contact: Procurement
    University Hospitals of Morecambe Bay NHS Trust
    Westmorland General Hospital
    Kendal
    LA9 7RG
    UNITED KINGDOM
    Email: paul.dowell@mbht.nhs.uk
    Tel: +44 1539716632
    Fax: +44 1524583580

    Internet address(es):

    General address of the contracting authority: www.uhmb.nhs.uk

    Further information can be obtained from:

    The above mentioned contact point(s)

    Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from:

    The above mentioned contact point(s)

    Tenders or requests to participate must be sent to:

    The above mentioned contact point(s)

  • I.2) Type of the contracting authority

    Body governed by public law

  • I.3) Main activity

    Health

  • I.4) Contract award on behalf of other contracting authorities

    The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

  • II.1) Description

    • II.1.1) Title attributed to the contract by the contracting authority:

      Pharmacy Dispensing Services.

    • II.1.2) Type of contract and location of works, place of delivery or of performance

      Services

      Service category No 25: Health and social services

      Main site or location of works, place of delivery or of performance: Royal Lancaster Infirmary in Lancaster, Furness General Hospital in Barrow in Furness and Westmorland General Hospital in Kendal.

      NUTS code UKD

    • II.1.3) Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

      The notice involves a public contract

    • II.1.4) Information on framework agreement

      Not provided

    • II.1.5) Short description of the contract or purchase(s)

      University Morecambe Bay Hospitals NHS Foundation Trust wishes to develop a partnership with a provider of pharmaceutical services to provide on-site retail outlets and undertake dispensing for outpatients, monitored Dose dispensing for in-patients and stock holding management within their sites at Royal Lancaster Infirmary (RLI), Furness General Hospital FGH) at Barrow in Furness and Westmorland General Hospital (WGH) at Kendal.

    • II.1.6) Common procurement vocabulary (CPV)

      85149000, 33600000, 33000000, 33680000

    • II.1.7) Information about Government Procurement Agreement (GPA)

      The contract is covered by the Government Procurement Agreement (GPA): yes

    • II.1.8) Lots

      This contract is divided into lots: no

    • II.1.9) Information about variants

      Variants will be accepted: yes

  • II.2) Quantity or scope of the contract

    • II.2.1) Total quantity or scope:

      Introduction: University Morecambe Bay Hospitals NHS Foundation Trust wishes to develop a partnership with a provider of pharmaceutical services to provide on-site retail outlets and undertake dispensing for outpatients, monitored Dose dispensing for in-patients and stock holding management within their sites at Royal Lancaster Infirmary (RLI), Furness General Hospital FGH) at Barrow in Furness and Westmorland General Hospital (WGH) at Kendal.

      The dispensing service will initially be required to be provided over the following core time periods:

      RLI / FGH: Monday – Friday 09:00-18:00

      Saturday 10:00 – 15:00

      Sunday 10:30 – 13:00

      WGH Monday – Friday 08:30 – 17:00

      However, it is expected that any chosen provider will agree to alter their service provision in order to meet the changing needs of the Trust during the contract.

      The contract period will be for 5 years with the option of extending for up to an additional period of 24 months depending upon the requirements of the Trust and subject to satisfactory performance against agreed Key Performance Indicators.

      The Strategic Context:

      Currently the Trust dispenses approximately 94 000 out-patient items per annum, with a total value in the region of GBP 6 m (excluding VAT). This includes areas such as:

      — Dispensing for Routine Outpatients;

      — Dispensing Emergency Department prescriptions;

      — Dispensing Day Case prescriptions;

      — Dispensing Oral Chemotherapy prescriptions and Adjuvant Medicines;

      For information, current average Trust stock holding of medicines is approximately GBP 980 k. We currently dispense in the region of 2 000 monitored dose dispensing systems for in-patients.

      Core Requirements:

      Any implemented outpatient dispensing service must also include provision of the following core requirements:

      — Trust Stockholding Management;

      — Efficient, timely dispensing of medicines for outpatients, day-case prescriptions and Emergency Department prescriptions;

      — Provision of service to meet Trust needs;

      — Patient counselling and advice;

      — Dispensing error investigation and reporting – following the trust process of reporting and investigating;

      — Duty of Candour to Patients;

      — Controlled drugs governance and management;

      — Access to any on-site provider store customer care on all aspects of the service;

      — Access to a wholesaler delivery network and interface with local provider stores;

      — Provision of New Medicines Service and Medicines Use Reviews as support for patients once discharged to prevent avoidable readmissions;

      — Provision of health awareness and testing for patients/staff/visitors such as but not limited to:

      — Appliances;

      — Anticoagulation;

      — Smoking Cessation;

      — Eye Tests;

      — Hearing Tests;

      — Diabetes Testing;

      — Blood Pressure checks;

      — The management of a repeat service for follow up prescriptions from G.P's;

      — Access to provider delivery network and interface with local provider stores.

      — Procurement & inventory management; with full audit trails, appropriate stock segregation and access to Contract pricing.

      — Compliance with UHMB Formulary and clinical policies and procedures;

      — Provision of standard management information reports and invoicing to patient level;

      — A ‘drop off and call back' FP10 dispensing service will be available for staff, visitors and patients, with same day dispensing facilitated through the on-site provider store.

      — Provider utilisation of Trust Medicine Dispensing and Stock Management System (JAC);

      Key Business Drivers:

      — Patient satisfaction;

      — Improved on-site retail experience for patients, visitors and staff.

      — Reduction in dispensing turnaround time;

      — Access to local community pharmacies as collection points;

      — Increased delivery options enabling wider patient choice;

      — Efficient use of staff resources;

      — Release of pharmacy team for inpatients, improve medicines optimisation, improve patient care, decrease hospital readmissions.

      — Cost effectiveness;

      — Low cost offer for the on-site concession;

      — VAT savings;

      — Decrease stock holding;

      — Procurement of drugs and contract pricing Formulary controls and high cost drugs;

      — Quick realisation of savings.

      — Governance;

      — Professional, legal and ethical standards maintained;

      — Routine monitoring and feedback to Trust.

      3.3 Benefits Realisation

      — Improved Patient experience;

      — Improved patient choice;

      — Improved patient access.

      Estimated value excluding VAT:

      Range: between 20 000 000 and 25 000 000 GBP

    • II.2.2) Information about options

      Options: no

    • II.2.3) Information about renewals

      Not provided

  • II.3) Duration of the contract or time limit for completion

    Duration in months: 60 (from the award of the contract)

Section III: Legal, economic, financial and technical information

  • III.1) Conditions relating to the contract

    • III.1.1) Deposits and guarantees required:

      The contracting authority reserves the right to require deposits and/or guarantees and/or bonds and/or any other form of security. Details will be provided in the contract documents.

    • III.1.2) Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

      Further details will be provided in the contract documents.

    • III.1.3) Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

      The contracting authority reserves the right to require groupings of bidders to take a particular legal form, a single bidder to take primary liability or each party to undertake joint and several liability. Consortia bids are acceptable.

    • III.1.4) Other particular conditions

      The performance of the contract is subject to particular conditions: no

  • III.2) Conditions for participation

    • III.2.1) Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

      Information and formalities necessary for evaluating if the requirements are met: As set out in the PQQ which is available from the address in section I.1).

    • III.2.2) Economic and financial ability

      Information and formalities necessary for evaluating if the requirements are met: As set out in the PQQ which is available from the address in section I.1).

      Minimum level(s) of standards possibly required: As set out in the PQQ which is available from the address in section I.1).

    • III.2.3) Technical capacity

      Information and formalities necessary for evaluating if the requirements are met:

      As set out in the PQQ which is available from the address in section I.1).

      Minimum level(s) of standards possibly required:

      As set out in the PQQ which is available from the address in section I.1).

    • III.2.4) Information about reserved contracts

      Not provided

  • III.3) Conditions specific to services contracts

    • III.3.1) Information about a particular profession

      Execution of the service is reserved to a particular profession: no

    • III.3.2) Staff responsible for the execution of the service

      Not provided

Section IV: Procedure

  • IV.1) Type of procedure

    • IV.1.1) Type of procedure

      Restricted

    • IV.1.2) Limitations on the number of operators who will be invited to tender or to participate

      Envisaged minimum number 5

      Objective criteria for choosing the limited number of candidates: As set out in the Pre Qualification Questionnaire which is available from the address in section I.1).

    • IV.1.3) Reduction of the number of operators during the negotiation or dialogue

      Not provided

  • IV.2) Award criteria

    • IV.2.1) Award criteria

      The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

    • IV.2.2) Information about electronic auction

      An electronic auction will be used: no

  • IV.3) Administrative information

    • IV.3.1) File reference number attributed by the contracting authority:

      Not provided

    • IV.3.2) Previous publication(s) concerning the same contract

      no

    • IV.3.3) Conditions for obtaining specifications and additional documents or descriptive document

      Time limit for receipt of requests for documents or for accessing documents: 17.4.2014 - 17:00

      Payable documents: no

    • IV.3.4) Time limit for receipt of tenders or requests to participate

      24.4.2014 - 23:59

    • IV.3.5) Date of dispatch of invitations to tender or to participate to selected candidates

      13.5.2014

    • IV.3.6) Language(s) in which tenders or requests to participate may be drawn up

      English.

    • IV.3.7) Minimum time frame during which the tenderer must maintain the tender

      in days: 90 (from the date stated for receipt of tender)

    • IV.3.8) Conditions for opening of tenders

      Date: 20.6.2014

Section VI: Complementary information

  • VI.1) Information about recurrence

    This is a recurrent procurement: no

  • VI.2) Information about European Union funds

    The contract is related to a project and/or programme financed by European Union funds: no

  • VI.3) Additional information

    (A) Suppliers Instructions How to Express Interest in this Tender:

    1. Register your company on the eSourcing portal (this is only required once) - Browse to the eSourcing Portal: https://uhmb.bravosolution.co.uk and click the link to register - Accept the terms and conditions and click “continue” - Enter your correct business and user details - Note the username you chose and click “Save” when complete - You will shortly receive an email with your unique password (please keep this secure)

    2. Express an Interest in the tender - Login to the portal with the username/password - Click the “PQQs / ITTs Open To All Suppliers” link. (These are Pre-Qualification

    Questionnaires or Invitations to Tender open to any registered supplier) - Click on the relevant PQQ/ ITT to access the content - Click the “Express Interest” button in the “Actions” box on the left-hand side of the page - This will move the PQQ /ITt into your “My PQQs/ My ITTs” page. (This is a secure area reserved for your projects only) - You can now access any attachments by clicking the “Settings and Buyer Attachments” in the “Actions” box.

    3. Responding to the tender - You can now choose to “Reply” or “Reject” (please give a reason if rejecting) - You can now use the ‘Messages' function to communicate with the buyer and seek any clarification - Note the deadline for completion, then follow the onscreen instructions to complete the PQQ/ ITT - There may be a mixture of online & offline actions for you to perform (there is detailed online help available) You must then publish your reply using the publish button in the “Actions” box on the left-hand side of the page. If you require any further assistance please consult the online help, or contact the eTendering help desk.

    (B) The Trust utilises the NHS supplier information database:

    (Sid4Gov) to manage and assess general pre-qualification information in the form of a profile. Candidates are requested to provide their profile on the Sid4Gov as follows:

    a) candidates should register on Sid4Gov at https://sid4gov.cabinetoffice.gov.uk by clicking on the Register Organisation tab and select the Supplier button. To continue with the registration process.

    Suppliers must have a current DUNS Number. If a Supplier does not have a DUNS Number there is a link to the D&B UK website to request a DUNS.

    Supplier Number. Suppliers who already have a published profile on Sid4Gov must confirm that information is up to date;

    ii) candidates should ensure all relevant sections of their NHS Sid4Gov profile are completed to demonstrate their ability to meet the short listing criteria applicable to this contract.

    Where access to Sid4Gov is unavailable, please contact Sid4Gov helpdesk at Telephone: +44 (0) 845 299 2994.

    Email: support@nqc.com

    Any supplier may be disqualified who does not respond to the following in the requisite manner:

    1) Supplying a profile in NHS Supplier Information Database (sid4gov) as part of their PQQ submission.

    The Contracting Authority has no influence in relation to the time period involved in the generation of a sid4gov profile, however, it understands that the process can take between 2 to 5 days and that these timescales may vary from country to country.

    (C) The contracting authority does not bind itself to accept the lowest or any offer.

    (D) The contracting authority is not responsible for any costs incurred by bidders in relation to their participation in this process.

    (E) Bidders should be aware that TUPE may apply to this contract.

  • VI.4) Procedures for appeal

    • VI.4.1) Body responsible for appeal procedures

      Not provided

    • VI.4.2) Lodging of appeals

      Precise information on deadline(s) for lodging appeals: The contracting authority will incorporate a minimum 10 calendar day standstill period at the point of information on the decision to award the contract is communicated to bidders in accordance with Regulation 32A of the Public Contracts Regulations 2006.

      Any bidder wishing to appeal the decision to award the contract, or after the award of the contract appeal the award of the contract, shall have the rights as set out in Part 9 of the Public Contracts Regulations 2006.

    • VI.4.3) Service from which information about the lodging of appeals may be obtained

      Not provided

  • VI.5) Date of dispatch of this notice:

    14.3.2014

Low Value Tender: