The supply and management of Careerwear to Post Office Limited. To include Crown Offices, Sub Offices, Franchisees and the Cash in Transit (CIT) Operation. Also included are 75 WH Smith branches who will require supply of careerwear for approx. 3 years from commencement of contract. The Supplier will be expected to migrate and seamlessly maintain the supply of the current careerwear range for a period of 2 years from commencement of the contract. During that time the Supplier will be expected to present design concepts for a replacement range and implement the new range in Year 3 of the contract. The ability to provide a secure on-line ordering system for end users will be key as will the ability to take payment through a secure web based method. The funding of careerwear to Crown Offices will be provided via Purchase Orders and funded directly by Post Office Limited. Sub offices and Franchisees are encouraged to wear the Careerwear and will purchase items, directly via the online site, using their own funds.
The wearer profile currently comprises:
Crown Offices - Compulsory wearers - 8,000 personnel - 60 % Female, 40 % Male across 373 branches. Exchanges are approx. 10 % of the tender requirement. All full time staff are currently issued with the following careerwear, with a replacement cycle of two years (part time workers get a pro-rata allowance):
Ladies entitlement:
1 Jacket or piece of Knitwear, 2 pieces of Knitwear, 3 Skirt/Trouser combination, 5 Blouse combinations, 1 Belt, 1 Scarf, Maternity wear(2 skirt/trouser combination, 3 blouses and 6 metre lengths of fabric to make ethnic garments as appropriate.
Men's entitlement:
1 Jacket or piece of Knitwear or 2 pieces of Knitwear, 3 Trousers, 5 Shirt combinations, 1 Belt, 2 Ties
Staff Turnover is currently approx. 10 %.
Sub Offices and Franchisees - 58 400 registered assistants across 12 000 offices. These staff are non-compsulsory wearers and are required to pay for any careerwear personnally. There are an average of 2 to 3 staff per office, 60 % Female, 40 % Male.
POL CIT staff (compulsory wearers)- 1000 wearers. POL CIT require an element of Personal Protective Equipment (PPE) Clothing, currently comprising High Visibility Waistcoats, All weather coats and Leggings. There may also be a requirement to source and supply bespoke body armour (anti-ballistic) and stab proof vests.
The Supplier will provide sufficient management information on a regular basis to enable POL to assess the performance of the operation. This information will be used to monitor the Service Levels and Ethical Standards agreed between the two parties as part of the Contract. Supplier will deal with all queries received from POL offices (Crown, Sub and Franchise) and have comprehensive business continuity procedures in place to deal with issues of loss or disaster.
Under the terms of any contract awarded, the supplier will be obliged at the option of Post Office Limited to supply additional Careerwear and Workwear to meet the changing needs of the Business during the lifetime of the contract.